How to read this: the overall figure is a weighted average of the five categories, and one evidence basis applies to the whole card rather than category by category. Assessed from public sources: pricing pages, terms of service, and review-mining. The vendor has not participated. Any vendor can change this by submitting a declaration.
Assessed from public information. This vendor has not submitted a declaration. We publish the invitation openly and update the card if that changes.
Taking part does not raise a score. It changes what we can show our working against.
This score measures commercial treatment at renewal, not product quality. A vendor can be excellent and still price hard.