Identity and single sign-on, priced per user per module with annual commitments.
Venduris Fairness Score
56/100Structural friction that costs buyers money or time at renewal.
Evidence basis
Reviewed September 2026
Each category carries the weight set out in the methodology.
Vendor-reported. The vendor submitted a declaration covering published list pricing and discount structure. Reviewed against public terms but not independently verified against customer contracts.
Vendor-reported: 82/100
The vendor's own rating for published list pricing and discount structure, broadly in line with what public terms show.
Okta auto-renews on terms that make leaving hard: notice measured from a date buyers rarely diarise, and an account conversation before any exit.
Vendor-reported: 43/100
Submitted by the vendor through the structured declaration form.
Repricing at Okta arrives at renewal without a published policy or advance signal, which is where most of the risk sits.
Vendor-reported: 54/100
Submitted by the vendor through the structured declaration form.
Observed from customer contracts and renewal correspondence covering concessions granted during renewal negotiations. Based on paperwork supplied by three or more buyers, cross checked against the vendor's published terms.
Vendor-reported: 62/100
Submitted by the vendor through the structured declaration form.
Okta covers data handling clearly but leaves AI metering and overage behaviour loosely defined.
Vendor-reported: 61/100
Submitted by the vendor through the structured declaration form.
How to read this: the overall figure is a weighted average of the five categories, and one evidence basis applies to the whole card rather than category by category. The vendor completed the full declaration and its own figures are recorded next to ours, category by category. Participation does not move a vendor up the table, and where the two readings disagree both stay published.
Taking part does not raise a score. It changes what we can show our working against.
This score measures commercial treatment at renewal, not product quality. A vendor can be excellent and still price hard.
Venduris tracks your renewal dates, notice windows, and price movements so none of this arrives as a surprise.