Independent market benchmark

    How fairly does your vendor handle renewals?

    Every vendor talks about partnership. Fewer publish a price, cap an increase, or let a customer leave without a retention call. The Venduris Index scores what a buyer actually meets at renewal, across five weighted categories, and shows where each number came from.

    The first cohort covers AI tools, the fastest-moving contracts most finance and IT teams now hold. Scores are updated as new evidence arrives, and vendors can respond to anything they think we have wrong.

    Vendors scored
    60
    Cohort average
    62/100
    Categories weighted
    5
    How each vendor was assessed:Verifiedour customer dataVendor-participatingthe vendor took partPublic assessmentpublic sources only

    Tiers: Renewal-Friendly 85+ · Standard 60+ · Renewal Risk 0+. A tier describes the terms, not the product.

    Current ranking

    The index

    Tier
    Data source

    Showing 1 to 20 of 60 vendors.

    1

    Stripe

    Payments & Billing

    StandardPublic assessment

    Reviewed Sept 2026

    79/100
    Pricing
    94
    Renewal & exit
    88
    Predictability
    78
    Negotiation
    56
    AI terms
    70
    2

    Square

    Payments & Billing

    StandardVendor-participating

    Reviewed Sept 2026

    74/100
    Pricing
    90
    Renewal & exit
    86
    Predictability
    74
    Negotiation
    48
    AI terms
    58
    3

    DigitalOcean

    Cloud & Infrastructure

    StandardPublic assessment

    Reviewed Sept 2026

    74/100
    Pricing
    94
    Renewal & exit
    86
    Predictability
    76
    Negotiation
    40
    AI terms
    58
    4

    Twilio

    Communications & Meetings

    StandardVerified

    Reviewed Sept 2026

    73/100
    Pricing
    90
    Renewal & exit
    84
    Predictability
    62
    Negotiation
    58
    AI terms
    58
    5

    Pipedrive

    CRM & Sales

    StandardVendor-participating

    Reviewed Sept 2026

    72/100
    Pricing
    92
    Renewal & exit
    74
    Predictability
    70
    Negotiation
    58
    AI terms
    60
    6

    Zoho CRM

    CRM & Sales

    StandardVerified

    Reviewed Sept 2026

    71/100
    Pricing
    90
    Renewal & exit
    72
    Predictability
    74
    Negotiation
    60
    AI terms
    58
    7

    GitHub Copilot

    Developer Tools

    StandardPublic assessment

    Reviewed Sept 2026

    71/100
    Pricing
    85
    Renewal & exit
    75
    Predictability
    65
    Negotiation
    50
    AI terms
    70
    8

    Notion

    Collaboration & Productivity

    StandardVendor-participating

    Reviewed Sept 2026

    69/100
    Pricing
    88
    Renewal & exit
    74
    Predictability
    62
    Negotiation
    46
    AI terms
    64
    9

    GitHub

    Developer Tools

    StandardPublic assessment

    Reviewed Sept 2026

    69/100
    Pricing
    88
    Renewal & exit
    72
    Predictability
    60
    Negotiation
    48
    AI terms
    66
    10

    Canva

    Design & Creative

    StandardVerified

    Reviewed Sept 2026

    69/100
    Pricing
    90
    Renewal & exit
    78
    Predictability
    62
    Negotiation
    40
    AI terms
    60
    11

    1Password

    Security & Identity

    StandardVerified

    Reviewed Sept 2026

    69/100
    Pricing
    90
    Renewal & exit
    78
    Predictability
    68
    Negotiation
    44
    AI terms
    54
    12

    Google Workspace

    Collaboration & Productivity

    StandardPublic assessment

    Reviewed Sept 2026

    68/100
    Pricing
    92
    Renewal & exit
    70
    Predictability
    58
    Negotiation
    46
    AI terms
    66
    13

    Cloudflare

    Cloud & Infrastructure

    StandardPublic assessment

    Reviewed Sept 2026

    68/100
    Pricing
    82
    Renewal & exit
    72
    Predictability
    62
    Negotiation
    56
    AI terms
    62
    14

    Shopify

    E-commerce & Retail

    StandardVendor-participating

    Reviewed Sept 2026

    67/100
    Pricing
    88
    Renewal & exit
    76
    Predictability
    58
    Negotiation
    44
    AI terms
    58
    15

    Freshdesk

    Customer Support & Help Desk

    StandardVendor-participating

    Reviewed Sept 2026

    66/100
    Pricing
    86
    Renewal & exit
    68
    Predictability
    60
    Negotiation
    52
    AI terms
    58
    16

    Xero

    Accounting & Finance

    StandardPublic assessment

    Reviewed Sept 2026

    65/100
    Pricing
    90
    Renewal & exit
    76
    Predictability
    52
    Negotiation
    36
    AI terms
    54
    17

    Notion AI

    AI Assistants & Copilots

    StandardVerified

    Reviewed Sept 2026

    65/100
    Pricing
    80
    Renewal & exit
    70
    Predictability
    55
    Negotiation
    45
    AI terms
    65
    18

    Gusto

    HR, Payroll & Benefits

    StandardVendor-participating

    Reviewed Sept 2026

    65/100
    Pricing
    88
    Renewal & exit
    72
    Predictability
    56
    Negotiation
    42
    AI terms
    54
    19

    Figma

    Design & Creative

    StandardPublic assessment

    Reviewed Sept 2026

    65/100
    Pricing
    88
    Renewal & exit
    68
    Predictability
    50
    Negotiation
    46
    AI terms
    62
    20

    Atlassian Jira

    Project & Work Management

    StandardVerified

    Reviewed Sept 2026

    65/100
    Pricing
    88
    Renewal & exit
    66
    Predictability
    54
    Negotiation
    50
    AI terms
    60

    Vendor participation

    Are we scoring you?

    Vendors can submit a structured declaration, correct the record, and earn the Fair Renewal Partner badge for engaging in good faith. The badge is about transparency, never about the score itself.

    Book a renewal reviewAssess